Refund Policy
We want you to feel confident when trying Visivra. If you are not completely satisfied with your purchase, you may request a refund within 60 days of the original purchase date.
How to Request a Refund
Step 1: Contact Customer Support
Before returning your order, please contact our support team for return instructions. All purchases are covered by our 60-Day Money-Back Guarantee.
📞 +1 323-347-4522
Step 2: Prepare Your Return
Please return all bottles from your order, including empty, partially used, and unopened bottles whenever applicable. Be sure to include the original packing slip if available.
Step 3: Ship Your Package
Send your return package to:
SHIPOFFERS
19655 E 35th Dr #100
Aurora, CO 80011
United States
To help speed up processing, include a note with:
- Full Name
- Email Address
- Order Number or Order ID
Please note that customers are responsible for return shipping costs. Original shipping charges are non-refundable.
Step 4: Refund Processing
Once your returned package has been received and inspected, your refund will be reviewed and processed. A confirmation email will be sent after approval.
Refunds are issued to the original payment method used during purchase. Depending on your bank or card provider, it may take approximately 5–10 business days for the refund to appear in your account.
Need Assistance?
If you have questions about your order, refund request, or shipping status, our customer support team is available to help.
📞 +1 323-347-4522
All Visivra purchases are protected by a 60-Day Money-Back Guarantee for a worry-free shopping experience.